policies
For first time consignors:
- Read through our how to consign page.
- Call to schedule an appointment.
For established consignors:
- If you would like to wait while we go through your items and take back anything we do not accept for consignment:
- An appointment is required.
- Please limit your drop off to 20 items max.
- Call to schedule an appointment 336-724-2547
- If you give us permission to donate anything that we cannot accept for consignment:
- No appointment is necessary.
- No maximum number of items.
- Email photos of larger items ahead of time to snob@thesnobshops.com.
We look forward to seeing you!
return policy
snob does not accept returns or exchanges.
All sales are final.
online shopping policy
Orders are typically ready for pickup same-day during business hours, Tuesday through Saturday from 10 - 6.All items must be picked up within 5 SNOB business days of purchase.
A storage fee of $10 a day will be charged for each item that is not picked up within the 5 SNOB business days.
If merchandise is not picked up within 10 SNOB business days, it will become property of The Snob Shop and will be disposed of at our discretion.
Customers are responsible for providing any necessary moving supplies and loading assistance, as this will not be provided by The Snob Shop.
If you selected shipping, we will notify you when it has been sent. Not all orders are eligible for shipping.
shipping policy
Not all items are available for shipping. If you purchase an item that cannot be shipped we will notify you within 2 business days of purchase.We do everything in our power to ensure safe delivery of purchases.
We cannot guarantee items will not be damaged in transit.
If your item arrives damaged, you will need to file a claim through the carrier.
counterfeit designer goods
snob does not sell counterfeit designer goods. Items that cannot be verified by our research or the owner's documentation will not be marked in for sale.
Our pledge to our Consignors and Customers:
If you buy a counterfeit designer item at our shop we will refund your money AND replace the item with a similar, authentic item from snob.
Repeated attempts to consign counterfeit goods result in termination of account.
Why this policy:
Counterfeit designer goods are manufactured and sold by international terrorist organizations and organized crime syndicates, to fund a host of crime operations like human trafficking, drug trafficking, and intellectual property theft. Criminals are profiting from counterfeit goods. Period.
Learn more (articles):